Frequently Asked Questions

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New to PRO (Pokémon Revolution Online) and have questions abound about the game you envisage to invest your time into moving into the future? You're far from the first one; that's why we can use the past as a predictor as to which questions will assuredly pique the minds of newer players moving into the future and thus we hope you can glean much of the information you're looking for here!

General Questions About PRO

How long has PRO been operational?

PRO was initially conceptualized in September of 2014 and began its incipient development. It remained on the down-low in its fledgling months, as it only slowly percolated to those outside of the know while Shane & co. were selective on playtesters; however, once a server-hosting plan was officialized in March of 2015, registration was publicized for new playtesters.
After a summer of intensively finalizing playtesting and bug-fixing, it made its official release into the beta stage on August 14, 2015.

Does Nintendo have any affiliation with this game?

No. This is not a Nintendo-developed, -endorsed, or -sanctioned game; this is a fan-made game developed and maintained by a syndicate of volunteers–by both the staff and community, to varying extents.

The corollary question may be "will Nintendo shut down this project?" To that, we must candidly answer that Nintendo reserves the right to do so at any time; that is an ever-looming risk of running a copyright-protected game without adducible consent, and it's one we have acknowledged when undertaking this project. However, while there is nothing we can do to categorically immunize the project from such a threat, but we assure you that there is no need for major consternation over the project's fate; our administrative staff has ensured various legal safeguards and extenuators to milden the legal risks, which is being well-taken-care-of behind the scenes and thus isn't something you as players will need to fret over.

What are the differences between each server?

There is no fundamental difference; they are all gameplay-identical. The only differentiators are that each one uses a different databases (for example, any data you obtained on Gold would not carry over to Silver) and that it's naturally inhabited by different communities.

Will our account data ever be wiped?

No. The last database-wide account wipe coincided with PRO's release into the beta stage; since then, the staff have vowed not to wipe accounts anymore.

When will PRO advance out of the beta stage?

Nominally speaking, its beta label will never change; this is primarily due to legal reasons. That is simply a nominal matter, however; in addition to the fact that no more database wipes will happen as they did in the alpha-playtesting stage, the game may still transcend the beta stage in its gameplay development despite its ostensible label. It will never be labeled as a finished product, but it doesn't mean that there has to be any conceivable ceiling on its developmental progression.

Is it iOS-compatible?

No, and there are no realistic plans for it. The device is not manageably accommodable, here, as its RAM is not capacious enough to run PRO optimally; additionally, too many potential legal pitfalls would be entailed if it were added to Apple's App Store, so it is highly implausible that they would accede into adding it to the store.

Account

Gameplay

How can I acquire Membership status?

Main article: Membership

A Membership Medallion must be used on your account to activate the status; that can be procured either by exchanging Coins for one on the Coin Shop (they durationally vary; check the Coin Shop article for more details) or by trading for one from another player. Read its main article for more details on the benefits.

Are transactional avenues other than PayPal accepted?

Unfortunately, not at this time; only PayPal is receptible to donations due to legal complications. Other transactional avenues may be plugged in moving into the future; but for the foreseeable future, you must make do with PayPal if it's available in your country.

Can my account be reset?

It can not be. You are welcome to create a new account within the limitation specified by the game rules, but account-resetting will never be done on a user-requested basis without deemdedly reasonable grounds behind it; there are too many potential security risks of that option in case, for example, one's account were to be hijacked.

How do I save my data?

Data saves automatically, with the saving-time intervals variably depending on the scope of the data—Pokémon data (takes the longest), item data, account data, and user-variable data, namely. If you wish to expedite account saves, you can log out of the game; this will forcibly register the data in the database to ensure that your client can load it when it reconnects to the server.

Bans

How can I get banned?

Legally speaking, the staff reserves the right to ban a player's account at any time as delineated by the ToS; but as it pertains to their code of ethics, they will primarily ban on grounds of PRO's ruleset.
Additionally, extreme abuse of any of the resources in our official network of services—the forums, Discord, and so forth—can and will evolve into an in-game ban, so minimize any potential improprieties while you're within PRO's domain.

I was banned from the game, but I don't know why; how can I find out?

If it is just an in-game ban (disjunct from trade and quiet bans), you can log into the website's dashboard; this should display a succinct reason for it. For a more elaborate explanation on it and any other ban type, however, you'll need to post inquiringly on the Discipline Appeals section of the forums.

I feel that my ban was unjust; how can this be corrected?

You'll need to appeal on the forums under the Discipline Appeals section to elicit a reply from your case-relevant banner. Your first respondent is designated as the staff member who banned you, so wait patiently for their response; do not hound the rest of the staff about it, as it is not within their jurisdiction to intercede in ban cases.

Can my Membership status and account assets be transferred from my banned account to another account?

No. Part of the punitive repercussion of warranting a ban is that you forfeit your account and all its bearings; plus, due to the nature of various gameplay-abusive ban reasons, it's oftentimes not differentiable as to which Pokémon were obtained scrupulously or illicitly via gameplay abuse, so it is oftentimes in the best interest of the economy that they remain cooped in the custody of the banned account.

If I am permanently banned, can I play again?

It depends on the degree of the ban, which you can check on the dashboard; if you are IP-banned, you are barred from our services as long as it is in effect and thus you're prohibited from registering a new account on our game. Otherwise, if it is just a permanent account ban, you are allowed to play on a new account but may be susceptible to an IP ban upon further infractions.
IP bans are typically warranted with either a wanton extremity of services abuse (such as DDoS attacks) or a recidivistic track record to the point where we feel the user is incorrigible. If one tries to bypass an IP ban on their new accounts, those accounts will be automatically banned upon deduction.

The Game

Troubleshooting

Log-In Difficulties

My client is out-of-date; how do I update it?

You will need to redownload it; you can do so using one of these mirrors. There is no auto-updater, nor is the server bandwidth-capacious enough to accommodate for one; the only means of updating your client, which is necessitated by any client-side changes, is by downloading the most up-to-date version.

When I tried to log in, I encountered the "User Already Logged In" (UALI) error. Has my account been hacked?

Not necessarily; that error message would appear if someone else were in custody of your account, but more often than not, it's indicative that your account is deadlocked into a server-saving process on the server's end. This error is onset when the client forcibly disconnects from the server before a saving process can be completed for your account; in these cases, your account is stuck in the server in an infinite loop as it successlessly tries to complete a saving process.
Whenever this is onset, it is advisable to wait for approximately five minutes before attemptingly relogging; otherwise, a server reboot or a password reset may be needed to extricate it. Server reboots will happen either when necessitated by a server crash or in the wake of scheduled maintenance.

Server Downtime

Why can't I log into the server?

There is a good chance that it isn't an isolated issue with you; the server could be in an inoperative state and thus globally unplayable for others while it awaits a reboot.
Check the status-checkers for each server on the navigational sidebar; they'll indicate the current server status. If the status is flagged as "maintenance," it's indicative that it is staff-accessibly locked while updates are being performed or that it has been preparatorily locked to clear players before a routine reboot is needed to effectuate server-end changes.

How long will it take for the server to be rebooted?

Unless the server is intentionally kept down while crash logs are being analyzed, there is nothing processually complex about rebooting; it simply requires a staff member with rebooting privileges to access the host PC's to reboot the software application in PRO. As such, the reboot process is instantaneous in nature when one is around to do so—no longer than 1-2 minutes for that action.
When a staff member will be around to ably reboot it, however, is a fundamentally different question; it also isn't as case-specifically answerable, because it is typically indeterminable as to how long it'll take for them to be around to attend to it. It could vary from minutes in the wake of the server crash to a dozen hours later depending on staff availability, so be sure to check the server status periodically—be it via the status-checkers on the navigational sidebar herein or by doing a more practical check in attemptingly logging in.

Who can reboot the server?

Only Administrators and Developers have the requisite host-PC access to reboot the server.
Due to all the server-end data—including all the personal information you've submitted to us as delineated by the privacy-policy doctrine—one may have access to by virtue of having the host-PC access needed to reboot it, it is a very trust-sensitive privilege to have; because of that, it's implausible that anyone outside of the echelon of Administrators and Developers will be conferred access to it. New Administrators and Developers also will not be appointed on the sole rationale of a need for more reboot-imprivileged staff; that privilege is simply ancillary to their actual role, which will be selected meritocratically.

The status-checker indicates that the server is online, but I still encounter the "Can not connect to server error; how come?

Firstly, you may need to do more than looking at the status-checker alone in order to ascertain whether it's online or not; at times, the server itself can undetectedly freeze whereby the status-checker is unable to discern that it has crashed and thus simply sits on the last online-player count registered in the database.
Symptomatic checks can include checking the status-checker repeatedly to see if the user count is fluctuant at all; if not, chances are that it is down. Additionally, you can keep tabs on the official Discord server to see what experiences other players may pool in concurrently; if it has frozen, it won't take long therein to realize that others are unable to log in.
Otherwise, something on your network or computer's end may be obstructing your connection to it; if you are using a foreign network, such as at a school, for example, they most likely are filtering out PRO due to its categorization as a game. If you're on your home network, ensure that there aren't any inhibitors on your end; add PRO.exe as an exception to your anti-virus and/or Firewall.

Pokémon evolutions

I failed to evolve my Pokémon before level 100; how can this be resolved?

If it is a level-activated evolution, then you must solicit a staff member's assistance in order to manually evolve it or for a staff member to delevel it. You can contact a staff member for it by posting in the [1] on the forums or by posting in the #support channel on the official Discord-server.

Content

How many generations are there in the game?

There are multiple facets to that question; all the major ones will be answered herein.
We currently have a tri-regional mainland network; that encompasses Kanto, Johto, Hoenn, and Sinnoh, in addition to the Sevii Islands archipelago and expansionary plans for the Orange Islands. Pokémon native to those regions are predominantly obtainable here, while a smattering of post-generational Pokémon can be obtained either as top-tier rares and Membership-exclusive Pokémon in some areas or via Headbutt-encounterable Pokémon.

Are there Legendary Pokémon in the game?

Main article: Legendary Pokémon

They have already been limitedly added; see the subsectional header for specific ones. A smattering of Legendary Pokémon have been made quest-obtainable here, which is the same paradigm intended for further additions of Legendary Pokémon.
Ultimately, we plan that all Legendary Pokémon with a base-stat total of minus-600 will be made procurable in one inclusionary scheme or another; however, those that are added to the player's possession won't be tradable, nor will they be deployable in ranked PvP matches.

Gameplay Features

Can we breed Pokémon?

No, and there are no plans for it. Given the complexion of a Pokémon MMO, you are to procure the statistically desirable Pokémon through rigorous hunting and via trading; breeding would be the ultimate shortcut to such hurdles, which would undermine the spiritual complexion of an MMO.
You are still able to acquire Pokémon Eggs and egg moves by other avenues, but breeding is too economically cancerous and PvE-undermining in nature that it'll never be added in that form.

Can we use HM01 - Fly outside of battle?

No. Fly exists strictly as an in-battle move, not a navigational agent.
Your closest substitute for Fly's navigational functions are the transportational systems that exist in-game for intraregional and interregional travel, but Fly itself will not have that out-of-battle functionality.

How do I obtain a Bicycle?

You can obtain a Bicycle by exchanging a Bike Voucher for PokémonDollar.png60,000 Pokédollars by speaking to an NPC in the house westward of Vermilion City's Pokémon Center, in addition to showing them a Ditto under your OT registry.
Do note that Pokémon Mounts also exist as a functionally identical alternative to Bicycles; they are also acquirable either via the Coin Shop or the Arcanine Mount quest for the eponymous Mount.

When can I trade?

Main article: Trading

Once you have obtained the Rainbow Badge; thereafter, you can trade in any Pokémon Center. The badge requirement only applies to Kanto; in successive regions, you can trade immediately.

Forums

How do I log into the forums? It won't let me register.

Since your in-game account is universalized for the website, game, and the forums, you can log into the forums using your account's log-in credentials.

I am unable to post in some sections; how come?

To foster more forums usership and experience before its users engage in certain sections, a select amount of sections will impose an 8-post-count minimum before other sections are postable to you.
You are disadvised to do spam-posting to attain the 8-post count, however; more so, you are encouraged to start by posting your introductory thread, in addition to potentially constructive posts you can make under the Resolution Center.

I can not post an image in my post; how do I resolve it?

To curtail advertisement and spam-bot images, the 8-post-count minimum is also imposed for this feature. As a workaround, however, you are allowed to upload an image as an attachment to share it; you can use the upload form for it underneath the post-editor.

Staff

See Staff for more verbose information.

Are staff members paid?

No. This is a volunteer-driven, fan-made project; as such, all its staff members are unpaid volunteers who work on an at-will basis and are devoid of any monetary compensation for their services.

How do I join the staff?

Players are selected for staff roles if the staff feels that the individual has shown a level of earnest dedication, maturity, integrity, and skills not only needed to adequately perform the functions of the staff role for the long haul but to also represent the staff professionally.
One way you can register your interest in it by applying for the staff position if it is open; check the Staff Recruitment section of the forums for information regardginly, because all staff positions thereon are subjected to closures depending on how well-manned they are deemed to be at this time.

How can I apply for the Developer/programming position?

In all but exceptional cases, you can not; as what is considered the most skillfully sterling and integrity-sensitive position in the game, it is easy to underestimate the skills and trust standard that are expected for this position and thus applications for it are closed due to how many unqualified applicants would be potentially fielded.
As it is hierarchically on par with the Administrator role, its members will most commonly end up promoted from within; as such, a combination of the requisite skills for the role and a well-established rapport of trust with Shane and the rest of the staff may be the most plausible avenue into landing the position. If you desire to use your role-relevant skills to contribute in a lesser capacity meanwhile, you are encouraged to entertain the Content Scripter role.